One of the main challenges is updating and implementing new systems as the business continues to grow. This includes investing in software to automate more which reduces errors and improves efficiency. It involves setting up and learning new systems and training staff.
As a business owner who delivers some of the services myself, focusing on my own projects while managing the different aspects of the business: hiring, training and guiding support staff, managing the legal, marketing, financial, technical and customer relations aspects is a constant balancing act.
As RMC continues to grow I'm learning to delegate more and I'm choosier about the projects I accept. It is challenging! In all of this, prioritizing my health and well-being – during a pandemic nonetheless – has been difficult.
I am hopeful and look forward to 2022. A new year always represents hope and a new start. I enjoy setting goals and then hitting them out of the park and I look forward to all the possibilities the new year will bring.
Wishing every single one of RMC's supporters, clients, colleagues and our entire network every success, health and strength as we approach the end of another year and start a new one.
May God bless and keep you and may 2022 be your best year yet!